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5 Reasons You Should Choose a Cisco Cloud and Managed Services Program Provider

Richard Buxton

Director at N4Engage

Published 29th March Updated 15th June

Trust plays a significant role when choosing a service provider.

Businesses need to know that not only will they be getting excellent services, but also that their chosen provider will be using the very best industry recognised equipment, with IT professionals trained to be industry experts.

This is the reason that vast numbers of customers are looking for service providers that have achieved the holy grail of certification: a Cisco Cloud and Managed Services Program (CMSP) Certification.

eguide 5 reasons front facing-3

Free Download: Read the pdf version of 5 Reasons You Should Choose a Cisco Cloud and Managed Services Program Provider 

Choosing a Cisco Cloud and Managed Services Program (CMSP) provider can help you reduce downtime, increase efficiency, and free up business resource. Download our whitepaper to find out the other benefits of choosing a CMSP provider for your collaboration solutions.

Download guide

 

 

 

CMSP for Hosted Collaboration Solution (HCS)

Depending on the solution you’re looking deploy, what’s important is the particular CMSP certification. For customers looking at collaboration solutions for example, that CMSP certification is HCS.

Here at Node4, as well being CMSP accredited for our cloud infrastructure and disaster recovery solutions, we have achieved the CMSP accreditation for our Cisco Hosted Collaboration Solution (or HCS).

This is a platform that can deliver the benefits of Cisco’s robust, scalable and feature-rich communications to businesses who require a cloud-based, hosted solution.

What’s involved in CMSP accreditation?

This is not an easy certification to achieve by any stretch of the imagination.

CMSP accredited providers must meet various Cisco requirements to prove that they have the ability to develop, deliver, manage, and support Cisco-based cloud and managed service solutions.

This means that CMSP accredited providers have gone through various rigorous procedures, including demonstrating ITIL Foundation processes, practices, and that they have the ability to use the right tools to support Cisco technologies at all lifecycle phases.

Moreover, they must complete an extensive third-party audit, demonstrating their excellence in delivering managed services from the cloud or on premises.

To fully benefit from everything Cisco products and services, you need a provider that has demonstrated to Cisco that they know exactly what they’re doing and have been awarded a CMSP.

5 benefits of choosing a CMSP

1. Reduce downtime
2. Increase efficiency
3. Free up business resources
4. Increase cost control
5.Receive better customer service

1. Reduce downtime

Cisco requires CMSPs to have the right systems, tools and processes in place. CMSPs will monitor your solution 24/7 and fix problems remotely before they impact your business, with automatic backups to quickly restore data, files, and applications. CMSPs will always give you highly detailed reports of your systems’ performance and monthly usage, including issues and time taken to resolve. They will also take action to make sure those issues don’t occur again.

2. Increase efficiency

Because a CMSP actively monitors your network, they can tell you if you need to add or remove capacity, and help you to optimise cost. CMSPs can boost your employee efficiency by providing the latest in Cisco collaboration solutions.

3. Free up business resources

CMSPs consist of teams of highly trained Cisco professionals, giving you round the clock monitoring and support, freeing you to focus on key business objectives.

4. Increase cost control

CMSPs can sell you Cisco products and services at lower prices. They will also help you manage costs as you scale up or your business needs evolve.

5. Receive better customer service

CMSP’s technical experts take care of your solution from planning, to installation, to maintenance and support. There’s always highly qualified staff ready to answer your questions and to solve issues, should they arise.

Why Node4?

We are committed to delivering world-class cloud infrastructure and services and are proud to be one of a few Cisco partners to have invested time and money to become CMSP accredited for our cloud infrastructure, disaster recovery and unified communications solutions.

We are one of just a small number of Cisco HCS providers in the UK, and provide an enterprise-class UCaaS to mid-market businesses.

 

eguide 5 reasons front facing-3

Free Download: Read the pdf version of 5 Reasons You Should Choose a Cisco Cloud and Managed Services Program Provider 

Choosing a Cisco Cloud and Managed Services Program (CMSP) provider can help you reduce downtime, increase efficiency, and free up business resource. Download our whitepaper to find out the other benefits of choosing a CMSP provider for your collaboration solutions.

Download guide